Term and Conditions

Last Updated: [Insert Date]

Welcome to Juliana Shop! These Terms and Conditions govern your use of our website sparklejewelsus.com and your purchases of our exquisite jewelry collections. By accessing our site and making a purchase, you agree to be bound by these terms.

1. Introduction

Juliana Shop (“we,” “us,” or “our”) operates the website sparklejewelsus.com, offering fine jewelry including anklets, bracelets, earrings, hair accessories, necklaces, and rings. Our products are crafted with attention to detail and designed for customers who appreciate timeless elegance and quality craftsmanship.

2. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes
• Not engage in any fraudulent activities or attempt to circumvent our security measures
• Be responsible for any activities that occur under your account
• Notify us immediately of any unauthorized use of your account

3. Products and Services Description

We specialize in handcrafted jewelry pieces designed to add elegance to your everyday style. Our collections include:

• Anklets: Delicate chains to adorn your ankles
• Bracelets: Elegant wristwear for various occasions
• Earrings: Studs, hoops, and drop designs (subject to specific return restrictions)
• Hair Accessories: Beautiful pieces to complement your hairstyle
• Necklaces: Statement pieces and delicate chains
• Rings: Band and statement designs for various finger types

We make every effort to display our products as accurately as possible. However, please note that the actual colors and finishes may vary slightly due to screen settings and lighting conditions during photography.

4. Order and Payment Terms

Order Process: When you place an order, you will receive an acknowledgment email. This email is not an acceptance of your order but confirmation that we have received it. Acceptance of your order occurs when we ship the products.

Pricing: All prices are listed in US dollars. We reserve the right to change prices at any time without notice, but such changes will not affect orders already accepted.

Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. By providing payment information, you represent that you are authorized to use the payment method.

Order Processing: Orders are processed within 1-2 business days. You will receive a shipping confirmation with tracking information once your order has been shipped.

5. Shipping Policy

We ship worldwide, excluding Asia and certain remote regions. Shipping options include:

• Standard Shipping: $12.95 via DHL or FedEx. Delivery within 10-15 business days after shipment.
• Free Shipping: Available for orders over $50 via EMS. Delivery within 15-25 business days after shipment.

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs processing, weather conditions, or other factors beyond our control.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. Our returns and exchanges policy includes:

• Returns and exchanges are accepted within 15 days of receipt
• Earrings and personalized/custom-made items cannot be returned due to hygiene reasons
• Items must be unused, unaltered, and in original packaging with all tags and documentation
• To initiate a return or exchange, email [email protected] with your order number and reason for return
• Return shipping costs are the customer’s responsibility
• Refunds are processed within 5-7 business days after we receive and inspect returned items
• Original shipping costs are non-refundable

7. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Juliana Shop and protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

8. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to the practices described in our Privacy Policy.

9. Limitation of Liability

Juliana Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the website or products purchased. Our total liability for any claim related to your use of the website or products shall not exceed the amount you paid for the products in question.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Wisconsin, United States. Any disputes shall be resolved in the courts located in Milwaukee County, Wisconsin.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

12. Contact Information

Thank you for choosing Juliana Shop. We appreciate the opportunity to provide you with our exquisite jewelry and exceptional service.